Contact & FAQ
Common questions
What exactly do I receive?
A PDF and an EPUB of the title, emailed within minutes of checkout. No DRM — open either file on any device you own.
Which format should I read on?
EPUB on a Kindle, Kobo or phone reading app; PDF if you want fixed page layout or plan to print it. Both are included either way.
Can I share the ebook with my team or class?
Add the Team & Classroom license — +$15, covers up to 10 readers. Full terms here.
My download link isn't working
Check spam and promotions tabs first, then open your store library with the email you purchased with — every order stays there. Still stuck, message us below.
Do you offer refunds?
Digital downloads are non-refundable once delivered — see the refund policy for the rare exceptions.